AEG First Klasse Care for delivery and installation, your single point of contact until completion.
Fully Qualified Installers
Our professional installers are fully qualified electricians, plumbers and carpenters who have specialised in appliance installation for years. Our team take special care to install and connect your appliances correctly for a seamless fit , ensuring it functions properly and does not void warranty. We will even remove all packaging materials, so it can be recycled. *Conditions apply.
For your peace of mind, we can be your single point of contact until delivery and installation is completed. You can trust us to deliver the best possible quality of care, every day. That's our promise to you.
FREQUENTLY ASKED QUESTIONS
See our frequently asked questions for all you need to know about the use, maintenance and care of your AEG appliances.
If you are purchasing both gas and electrical appliances together – we will co-ordinate to have the electrician and the plumber arrive together to do the job. If you also require a carpenter to do some amendments to the benchtops/cabinetry then all three trades will arrive together.
Yes, a ‘connection’ is plugging an appliance to an existing power supply, or hooking a laundry appliance to available plumbing. Installation is more complex and requires qualified tradespeople (e.g. electricians, plumbers, carpenters etc) to fully install to your cabinetry and connect to services like electricity, gas and water.
Australian Standards for electric/gas oven installation are used to make sure kitchen appliances are safely used and correctly installed. For electrical appliances, only a licenced electrician can install as there are electrical circuits and multiple wires involved. The electrician also needs to look into your existing wiring to ensure that your wiring is capable of handling the requirements of your new oven or cooktop. Newer models can often require increased circuitry. If you need to upgrade your wiring to suit the power needs of your new oven, a site inspection can be arranged to provide a quote to do this. For gas appliances, ONLY a licenced gas fitter/plumber can install. Gas is dangerous and the gas needs to be connected to the correct gas line and adhere to regulations around minimum clearances for combustible materials. When the installation is completed, your electrician or plumber will provide you with a Compliance Certificate.
A fully licensed electrician or plumber will provide you with a Compliance Certificate once the installation is complete. This document verifies that all work has been performed in accordance with building codes, standards and regulations. A compliance certificate provides you with protection. Your home insurance can be deemed void if the house or kitchen has burnt down by the appliance because the gas/electrical connections were not installed by a licensed tradesperson. Your warranty on your appliances may also be null and void if you do not receive a Compliance Certificate.
A standard installation includes the following - bringing the appliance/s to your home, safely remove any old appliances, ensure the suitability and compliance to install the new appliances, install the appliances and take away the old appliance and packaging for the new appliances.
For an electrical appliance installation, the correct legal sized wiring must be present. For a gas appliance installation, there must be a suitable gas connection and power point.
We do not install/replace gas stop valves or replace power points. We can quote to do these services.